KAMMA / Legal Information
Distance sales agreement.
Prepared in accordance with Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.
ARTICLE 1:PARTIES
1.1. SELLER:
Company Name: KAMMA Teknoloji ve Dijital Ürünler Anonim Şirketi
Address: Büyükdere Cad. No: 195 Levent Loft Kat: 4, Beşiktaş / İstanbul
Customer Service: 0850 300 52 66
Email: destek@kamma.com.tr
MERSİS No: 0524098234100018
1.2. BUYER (CONSUMER):
The natural or legal person who places an order on kamma.com.tr and whose name, invoicing and delivery details are stated in the order summary.
ARTICLE 2:SUBJECT OF THE AGREEMENT
This agreement determines the parties’ rights and obligations under Consumer Protection Law No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of products ordered electronically by the BUYER on the SELLER’s website www.kamma.com.tr, with the specifications and selling prices stated in the agreement.
ARTICLE 3:PRODUCT INFORMATION AND DELIVERY
The type, model, colour, quantity, selling price and payment method appear in the order record at checkout and in the email sent to the BUYER.
Unless KAMMA states otherwise, shipping is FREE throughout Türkiye. Orders are delivered to the BUYER or the person or organisation at the specified address within 1 to 3 business days depending on distance, without exceeding the legal 30-day period.
ARTICLE 4:RIGHT OF WITHDRAWAL (RETURN CONDITIONS)
The BUYER may return the goods without legal or criminal liability and without giving a reason, within 14 (fourteen) days from the date of delivery by exercising the right of withdrawal.
To exercise this right, the BUYER must notify the SELLER by fax, email or telephone within this period. The product must be unused and its original packaging undamaged, in accordance with Article 5 of this agreement.
ARTICLE 5:PRODUCTS EXCLUDED FROM THE RIGHT OF WITHDRAWAL
Under Article 15 of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for goods unsuitable for return on health and hygiene grounds, including personal care, hair styling and contact hygiene accessories, if protective packaging, tape or seals have been opened after delivery and the product has been tried.
ARTICLE 6:WARRANTY AND SERVICE
All KAMMA electronic products have a 2 (two) year official distributor warranty. BLDC digital motor bodies have a 3 (three) year warranty. In the event of a fault, the authorised service network provides free doorstep collection and delivery after repair.
ARTICLE 7:JURISDICTION AND ENFORCEMENT OFFICES
Consumer Arbitration Committees have jurisdiction up to the monetary limit announced annually by the Ministry of Trade, and Consumer Courts at the BUYER’s or SELLER’s place of residence have jurisdiction in applying this agreement. By placing an order, the BUYER is deemed to accept all terms of this agreement.